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Question #523

What can I do to prevent my Samsung Series 7 DP700A7D-S03US 27-Inch All-in-One Touchscreen Desktop computer, running Windows 10, from entering a sleep of death?

Since installing Windows 10, I cannot wake up the machine with the keyboard or mouse or any other means once the machine goes to sleep. It also won't turn the screen back on when I choose to just dim the screen after 15 minutes of inactivity. In either case (sleeping or just turning off the screen), the only way to get the machine back is to reboot the computer using the power button.

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